Lumens staff work tirelessly, day in and day out, keeping an eye on the energy markets on an hourly basis to ensure that we provide our clients with the best rates in the market.
We have relationships with all the energy suppliers in the UK. We procure amongst the best long term price freezes available in the energy market.
In addition, we provide advice on the most effective ways to manage and reduce energy usage to help save you money.
Your account manager will get to know your business and your priorities, and recommend which services will have the most impact in reducing cost and saving you time.
We will also analyse your bills and answer any contract queries, saving you the time and hassle of contacting your supplier directly.
In order to benefit from our services, you will need to get in touch with us to kick off the process.
No matter what your business looks like, there’s a Utility Management Plan for you
A Utility Management Plan helps you manage your business utilities.
Finding you the right deal
With hundreds of different tariffs on offer from dozens of suppliers, we exist to reduce uncertainty and identify the right utility supplier to save you time & money, to give you peace of mind. We can source the best deal for your business as much as 12 months in advance.
Handling ongoing contract renewals
With a Lumens account manager as your trusted advisor, you’ll have peace of mind that you won’t miss key renewal windows and find your contract being rolled onto “deemed rates” that are higher than necessary. We can advise you of the best time to start negotiating your new utility contracts, saving you time, effort and money.
Arranging for you to have a Smart meter installed
An AMR (also known as Smart meter) is an Automated Meter Reading meter which ensures that it’s no longer necessary to read the meter to receive accurate bills. A smart meter also enables Lumens to provide a usage monitoring service which will help to identify where further savings can be made.
Arranging Utility Health Checks
Many customers don’t know how their energy usage compares to other businesses with similar profiles, so a simple utility health check is the start of a process to create the right Utility Management Plan which can reduce costs by as much as 20%.
We can quickly work out how much savings could be made.
Reducing Waste & Improving Efficiency
Our site audit will identify cost saving projects with payback information that enables you to build a case for any utility-saving investments. We can also provide project management services to help deliver savings, as well as provide you with support to access any government grants.
Getting your staff involved in reducing utility waste
According to the Carbon Trust, getting staff involved in energy reduction can reduce annual consumption by as much as 20%. Business owners are usually too busy to consistently maintain awareness. Lumens can help to raise & maintain awareness within a business, ensuring the staff are involved and engaged in managing usage.
For your peace of mind
We do not make any changes to your account without informing you: our processes require expressed agreement. This will be by either signing a letter of authority or a contract, or verbally by yourself during a telephone call which will be recorded and kept as a record.
Please note: As marketplace prices vary on an hour-to-hour and day-to-day basis, the quotations you are provided with are only valid for a short period of time. In most cases, this period is approximately 3 working days at the very most.
If you are out of contract, you will be able to benefit almost immediately. However, if you are currently in a contract, in most cases we can secure a new contract for you up to 12 months in advance.